For many years I watched the animals and studied the interaction between the horses
and their owners.  By the age of nine I had decided that I wanted to become a
veterinarian so that I could spend my life helping animals.  In 2001 I got my first job at a
Kennel/Veterinary Clinic and in 2002 I went to the University of Massachusetts Amherst
to obtain my Bachelor Degree in Animal Science with a focus on veterinary medicine.  
Meanwhile I continued working as a veterinary technician.  I also began an "in home"
pet sitting company in 2004 which allows animals to stay in their own environment,
hopefully decreasing the stress caused by their family leaving.  

While working at the hospital and pet sitting I notice one thing.  I had a strong
connection with animals and could really understand them.  By reading the signals that
they gave me I noticed I could make the animals comfortable and establish a trusting
bond with them.  I realized that maybe the veterinary field was not my calling.  I decided
to change my career path and instead I would become involved in animal behavior. As
About Us
a result after graduating from Umass with my BS in
Pre-Veterinary Animal Science I enrolled in the Animal
Behavior College and obtained my certification as an
obedience instructor. Each day I live my life through the
eyes of all animals. I am their voice. I feel I am on this
earth to ensure that their existence is healthy and
happy.

My name is Susanne Shaw and I am the trainer and owner
of K9 Etiquette.  I discovered my love of animals at the age
of six. It all began when I joined a horseback riding camp in
1990. I was hooked, and the rest of my childhood was spent
hanging around the barn, taming stray cats and
rehabilitating abused horses.